Terms and Conditions

Terms and Conditions

Effective Date: [20 February 2020]

Last Reviewed on: [22 February 2020]

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Malaysia and other copyright laws, and is the property of Top Modern Technology (which after this refers as TOMOTE). The collective work includes works that are licensed to TOMOTE. Copyright 2009 – 2020, TOMOTE ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TOMOTE or purchasing TOMOTE products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TOMOTE or to purchase TOMOTE products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by TOMOTE. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks, and trade names of TOMOTE used in the site are trademarks or registered trademarks of TOMOTE.

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TOMOTE disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TOMOTE does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TOMOTE does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Delivery
The software available on this site is provided in a downloadable form. Within 24 hours of purchase, the customer will receive an email with Download instructions and the unique Registration Code. For security issues we do not keep key codes on file, so please be sure to save the key code upon receipt.

Limitation of Liability
TOMOTE shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TOMOTE has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Return Policy
Unfortunately, we do not accept returns on downloadable items, so please research all products to fit your needs prior to purchasing (all software have trail version to try for free, and system requirement)
Contact customer care if you have any inquiries prior to ordering.

Refund Policy
All Sales are final. No refunds will be given for software that is delivered via download from the Internet. No refund if the problem is on the customer end. A defective item will be replaced with the same working item. All software have a trial version to try for 14 – 90 days.

Typographical Errors
In the event that a TOMOTE product is mistakenly listed at an incorrect price, TOMOTE reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TOMOTE reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TOMOTE shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TOMOTE without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
TOMOTE may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to TOMOTE.

Communication
All Communication on this website will be in the form of emails. We will respond to emails within 24 hours.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of Malaysia, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TOMOTE products) shall be in Malaysia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TOMOTE products) must be commenced within one (1) year after the claim or cause of action arises. TOMOTE’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TOMOTE may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TOMOTE or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
TOMOTE does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TOMOTE is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TOMOTE reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to TOMOTE in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless TOMOTE, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, TOMOTE may link to sites operated by third parties. However, even if the third party is affiliated with TOMOTE, TOMOTE has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TOMOTE. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TOMOTE seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites it links to as well (including if a specific link does not work).

Dear our beloved customers.

We have migrated from our old site to a new one. Due to security and privacy reasons, we did not transfer your physical address and password to this new website. So if you are an existing user from tomote.com.my it's not necessary to register again. Please just "RESET" your password to regain access to your account. We also have transferred the reward point and added the extra point as a reward to our loyal customers.

This site is fairly new and even after review by our technician there's might still be human error. If you find such, error, report it back to us, and we will reward you with points that can be used for a discount for your purchase later on.  Please report it to us at the Contact Us page.

We have implemented a new privacy policy, terms, and conditions, returns, and refund policy and terms. We also use cookies to improve the customer experience. So please take your time to read it, and make sure you understand it before proceeding to make any transaction with us and surfing our website. New products will be added from time to time. So please check periodically to check for our new product update.

Thanks for your cooperation and we hope to serve you better with this new site.